<\/figure>\n\n\n\n1. Nextiva<\/h3>\n\n\n\n Nextiva offers a comprehensive small business phone system designed to streamline communications and enhance the efficiency of business operations. Here’s a breakdown of what they offer:<\/p>\n\n\n\n
Key Features<\/strong><\/p>\n\n\n\n\nAuto Attendant:<\/strong> Set up an intuitive phone menu for callers.<\/li>\n\n\n\nCall Routing: <\/strong>Direct inbound calls based on specific criteria.<\/li>\n\n\n\nToll-Free Numbers:<\/strong> Offer a professional brand presence.<\/li>\n\n\n\nCaller ID:<\/strong> Customize caller ID for trust-building.<\/li>\n\n\n\nVideo Conferencing:<\/strong> HD video conferencing capabilities.<\/li>\n\n\n\nCall Forwarding:<\/strong> Direct calls based on various criteria.<\/li>\n\n\n\nCall Transfer:<\/strong> Easily transfer calls between team members.<\/li>\n\n\n\nCall Recording:<\/strong> Securely record phone calls.<\/li>\n<\/ul>\n\n\n\nPricing<\/strong><\/p>\n\n\n\n\nProfessional:<\/strong> Starting at $25.95 per month\/user. Features include unlimited calling within the US\/CA, a free local and toll-free number, a top-rated mobile app, video and audio meetings, and team collaboration.<\/li>\n\n\n\nEnterprise:<\/strong> Starting at $35.95 per month\/user. This includes all the features of the Professional plan, plus business integrations, real-time voice analytics, and call recording.<\/li>\n<\/ul>\n\n\n\n2. Zoom<\/h3>\n\n\n\n Zoom offers a cloud-based VoIP phone service tailored for small businesses, aiming to enhance communication reliability, efficiency, and affordability. Here’s a detailed look into their offerings:<\/p>\n\n\n\n
Key Features<\/strong><\/p>\n\n\n\n\nListen (Monitor), Whisper, Barge:<\/strong> Monitor and guide calls without the caller knowing.<\/li>\n\n\n\nIntegration with Business Applications:<\/strong> Seamless integration with platforms like Salesforce or Slack.<\/li>\n\n\n\nPowerful Admin Features:<\/strong> Set up auto-receptionists, manage emergency calling settings, assign phone numbers, provision devices, and monitor call quality.<\/li>\n<\/ul>\n\n\n\nPricing Plans<\/strong><\/p>\n\n\n\n\nUS & Canada Metered: <\/strong>Pay As You Go at $10\/month\/user.<\/li>\n\n\n\nUS & Canada Unlimited: <\/strong>Unlimited Regional Calling at $15\/month\/user.<\/li>\n\n\n\nPro Global Select:<\/strong> Choose from 40+ Countries at $20\/month\/user.<\/li>\n<\/ul>\n\n\n\n3. Grasshopper<\/h3>\n\n\n\n Grasshopper offers a virtual phone system tailored for small businesses, aiming to provide a professional image and streamline communication processes. Here’s a detailed overview of their offerings:<\/p>\n\n\n\n
Features<\/strong><\/p>\n\n\n\n\nMobile and Desktop Apps:<\/strong> Allows employees to take calls from anywhere.<\/li>\n\n\n\nBusiness Texting, Call Forwarding, VoIP + WiFi Calling, Virtual Fax, Voicemail, and more.<\/li>\n\n\n\n Extensions and Virtual Receptionist:<\/strong> Ensures callers reach the right employee or greeting.<\/li>\n\n\n\nCustom Greetings and Call Transfers.<\/li>\n\n\n\n Instant Response:<\/strong> An automated and customizable text response for missed calls from potential clients.<\/li>\n<\/ul>\n\n\n\nPlans and Price<\/strong><\/p>\n\n\n\n\nSOLO:<\/strong> $28\/mo billed annually. It includes 1 phone number, 3 extensions, and unlimited users.<\/li>\n\n\n\nPARTNER: <\/strong>$46\/mo billed annually. This plan offers 3 phone numbers, 6 extensions, and unlimited users.<\/li>\n\n\n\nSMALL BUSINESS:<\/strong> $80\/mo billed annually. It provides 5 phone numbers, unlimited extensions, and unlimited users.<\/li>\n<\/ul>\n\n\n\n4. RingCentral MVP<\/h3>\n\n\n\n RingCentral MVP offers a comprehensive communication solution tailored for small businesses, ensuring seamless integration of phone, video, messaging, fax, and SMS capabilities. Here’s a detailed overview of their offerings:<\/p>\n\n\n\n
Key Features<\/strong><\/p>\n\n\n\n\nCloud Phone System:<\/strong> Includes business or toll-free numbers, toll-free minutes, unlimited domestic calling in the US\/Canada, enhanced business SMS, visual voicemail, multi-level auto attendant and IVR, shared lines, HD voice, AI-noise cancellation, and more.<\/li>\n\n\n\nUnified Communications:<\/strong> Offers team messaging and file sharing, mobile apps for iOS and Android, unlimited audio conferencing, video meetings with up to 200 participants, HD video, AI meeting insights, live transcription, whiteboard, annotations, breakout rooms, and remote desktop control.<\/li>\n\n\n\nAdministration:<\/strong> Provides less than 6 mins of annual downtime SLA (99.999% uptime) with 7 layers of enterprise-grade security, single sign-on, 24\/7 support, professional implementation, call management, phone system administration, and more.<\/li>\n\n\n\nAnalytics: <\/strong>Features call log reports, real-time quality-of-service analytics and alerts, adoption analytics, business analytics essentials, and more.<\/li>\n\n\n\nPlatform & Workflow Customization:<\/strong> Offers a developer platform with access to APIs, integration with Microsoft Teams, popular integrations including Office 365, Google, Slack, and more.<\/li>\n<\/ul>\n\n\n\nPlans and Price<\/strong><\/p>\n\n\n\n\nCore:<\/strong> Priced at $20\/user\/month (annually) or $30\/user\/month (monthly). This plan offers unlimited domestic calling, SMS and MMS, IVR, integration with Google and Microsoft apps, single sign-on, and analytics for IT administrators.<\/li>\n\n\n\nAdvanced:<\/strong> Priced at $25\/user\/month (annually) or $35\/user\/month (monthly). It includes all features of the Core plan plus auto call recording, advanced call monitoring and handling, multi-site management, access to Salesforce, Zendesk, and 300+ apps, internet fax, and essential business analytics.<\/li>\n\n\n\nUltra: <\/strong>Priced at $35\/user\/month (annually) or $45\/user\/month (monthly). This plan encompasses all features of the Advanced plan and adds unlimited enterprise-grade HD video, whiteboards, messaging, customizable business insights, unlimited file-sharing, unlimited storage for files and recordings, and an enhanced business analytic suite.<\/li>\n<\/ul>\n\n\n\n5. 8\u00d78<\/h3>\n\n\n\n 8×8 offers a comprehensive communication solution tailored for small businesses, ensuring a unified platform for voice, video, chat, and contact center capabilities. Here’s a detailed overview of their offerings:<\/p>\n\n\n\n
Key Features<\/strong><\/p>\n\n\n\n\nUnlimited Calling: <\/strong>Cloud-hosted VOIP phone systems offer unlimited domestic calling without extra fees.<\/li>\n\n\n\nAutomated Attendants: <\/strong>These answer calls made to a business and route them to the appropriate employees or departments.<\/li>\n\n\n\nRing Groups:<\/strong> This feature ensures that when someone calls for a specific service, all relevant staff phones ring, either in a specific order or simultaneously.<\/li>\n\n\n\nVoicemail:<\/strong> In addition to traditional voicemail, many systems offer voicemail to email functionality, allowing staff to listen or read their messages even when away from the office.<\/li>\n\n\n\nCall Recording:<\/strong> Allows users to record their calls for later playback.<\/li>\n\n\n\nOther Features:<\/strong> These include instant messaging, online meetings, call forwarding, extension dialing, call queue, and integrations with services like Microsoft Office and Google Workspace.<\/li>\n<\/ul>\n\n\n\nPlans and Pricing<\/strong><\/p>\n\n\n\n\nX2:<\/strong> This plan is designed for larger teams and offers unlimited voice calling to 14 countries, HD video & audio conferencing for up to 500 active participants, team chat, Microsoft Teams integration, and more.<\/li>\n\n\n\nX4:<\/strong> This advanced plan includes everything in X2 and adds unlimited voice calling to 48 countries, 8×8 Frontdesk for receptionists and operators, supervisor analytics, monitor, whisper, and barge features.<\/li>\n<\/ul>\n\n\n\n6. Ooma<\/h3>\n\n\n\n Ooma offers a cloud-based phone system tailored for small businesses, aiming to provide a seamless communication experience that integrates voice, video, chat, and more. Here’s a detailed overview of their offerings:<\/p>\n\n\n\n
Key Features<\/strong><\/p>\n\n\n\n\nModern Workforce:<\/strong> Ooma emphasizes the need for businesses to adapt to the evolving landscape, especially with the rise of remote workforces. Traditional business phone systems may not offer the flexibility required in today’s environment.<\/li>\n\n\n\nCloud VOIP Phone Service:<\/strong> Ooma’s cloud-based phone systems provide unified communication as a service (UCaaS) features, allowing businesses to communicate through various channels. These systems offer features like CRM app integration, virtual receptionists, and AI capabilities.<\/li>\n\n\n\nCollaboration Features:<\/strong> Ooma offers a range of collaboration tools in one unified platform at an affordable price. These features can enhance a business’s collaboration capabilities, such as presence indicators, instant messaging, online meetings, and video conferencing.<\/li>\n<\/ul>\n\n\n\nPlans and Pricing<\/strong><\/p>\n\n\n\n\nEssentials:<\/strong> Priced at $19.95 per user per month, this plan offers 50+ standard features, including a virtual receptionist, ring groups, music on hold, one toll-free number, digital fax, mobile app, and email audio attachments.<\/li>\n\n\n\nPro: <\/strong>Priced at $24.95 per user per month, this plan includes everything in Essentials and adds a desktop app, text messaging, videoconferencing, call recording, enhanced call blocking, voicemail transcription, caller info match, dynamic caller ID, Google and Office 365 integrations, and call analytics.<\/li>\n\n\n\nPro Plus:<\/strong> Priced at $29.95 per user per month, this plan encompasses everything in Pro and adds call queuing, Salesforce integration, Microsoft Dynamics 365 integration, advanced call management, Ooma meetings recording, hot desking, find me\/follow me, digital call deflection, and call screening.<\/li>\n<\/ul>\n\n\n\n7. Vonage<\/h3>\n\n\n\n Vonage offers a range of plans tailored for small businesses, ensuring they remain connected and efficient. Here are the details:<\/p>\n\n\n\n
BASIC Mobile Plan<\/strong><\/p>\n\n\n\nPrice:<\/strong> $19.99 per month\/per line (plus taxes & fees)<\/p>\n\n\n\nFeatures:<\/strong><\/p>\n\n\n\n\nMobile and desktop apps<\/li>\n\n\n\n Unlimited Calls and SMS (with certain usage conditions)<\/li>\n\n\n\n Vonage App Center with over 20 third-party integrations<\/li>\n\n\n\n Unlimited Team Messaging<\/li>\n<\/ul>\n\n\n\nPremium Plan (Most Popular)<\/strong><\/p>\n\n\n\nPrice:<\/strong> $29.99 per month\/per line (plus taxes & fees)<\/p>\n\n\n\nFeatures:<\/strong><\/p>\n\n\n\n\nAll features from the BASIC Mobile Plan<\/li>\n\n\n\n Unlimited meetings for up to 100 participants<\/li>\n\n\n\n Multi-level auto attendant<\/li>\n\n\n\n CRM Integration (includes platforms like Bullhorn, G-Suite, Hubspot, Office 365, Salesforce, Sugar CRM, Zendesk, Clio, Connectwise, JobDiva, Microsoft Dynamics & Zoho)<\/li>\n\n\n\n IP desk phone capability<\/li>\n<\/ul>\n\n\n\nAdvanced Plan<\/strong><\/p>\n\n\n\nPrice:<\/strong> $39.99 per month\/per line (plus taxes & fees)<\/p>\n\n\n\nFeatures:<\/strong><\/p>\n\n\n\n\nAll features from the Premium Plan<\/li>\n\n\n\n Call Recording: on-demand (15 hours)<\/li>\n\n\n\n Call Group<\/li>\n\n\n\n Visual Voicemail<\/li>\n<\/ul>\n\n\n\nPromotion:<\/strong> Currently, Vonage is offering a 30% discount on their standard rates, bringing the price of the Basic Mobile service down to as low as $13.99\/line\/month for up to 4 lines. This promotional offer is valid through 8\/29\/23.<\/p>\n\n\n\n8. Dialpad<\/h3>\n\n\n\n Dialpad offers a versatile phone service designed specifically for small businesses, ensuring they remain connected, efficient, and adaptable to the evolving communication landscape. Here’s an overview of their offerings:<\/p>\n\n\n\n
Key Features<\/strong><\/p>\n\n\n\n\nUnified Communications: <\/strong>Dialpad’s AI-powered collaboration platform provides a comprehensive suite of communication tools, including phone calls, video conferencing, SMS\/MMS, and team messaging, all integrated into a single app.<\/li>\n\n\n\nFlexibility for Small Businesses:<\/strong> Recognizing the challenges of running a small business, Dialpad offers solutions that cater to the unique needs of smaller enterprises. Whether it’s setting up a business phone line, managing after-hours calls, or integrating with other communication channels, Dialpad has it covered.<\/li>\n\n\n\nAdvanced Features:<\/strong> Dialpad boasts a range of advanced features such as real-time transcriptions, call routing and transfers, visual voicemail, and the ability to choose or block caller ID. Their AI capabilities can transcribe calls in real-time and identify keywords and phrases for call coaching.<\/li>\n<\/ul>\n\n\n\nPlans and Pricing<\/strong><\/p>\n\n\n\n\nStandard: <\/strong>Priced at $15 per user\/month (or $23 if billed monthly), this plan offers unlimited calling, SMS & MMS, AI-powered call and voicemail transcriptions, Google Workspace & Microsoft 365 integrations, unlimited video meetings, and web and chat support.<\/li>\n\n\n\nPro: <\/strong>Priced at $25 per user\/month (or $35 if billed monthly), this plan includes all features of the Standard plan and adds local number support in 70+ countries, multiple phone numbers per account, 25 ring groups (departments), 10 office locations, global SMS capabilities, CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more), open APIs & webhooks, and 24\/7 live agent support.<\/li>\n\n\n\nEnterprise:<\/strong> For this plan, businesses need to contact Dialpad for a quote. It includes all features of the Pro plan and adds 100% uptime, unlimited office locations, unlimited ring groups (departments), dial-by-extension, integrations with leading SSO providers, Azure AD SSO integration, data retention policies, and priority live agent support.<\/li>\n<\/ul>\n\n\n\n9. GoTo Connect<\/h3>\n\n\n\n GoTo Connect offers a comprehensive VoIP phone system tailored for small businesses, ensuring they remain connected, efficient, and adaptable to the evolving communication landscape. Here’s an overview of their offerings:<\/p>\n\n\n\n
Key Features<\/strong><\/p>\n\n\n\n\nUnified Communications:<\/strong> GoTo Connect’s VoIP phone system is designed to be easy to use and highly professional. It provides a unified platform for voice calls, video conferencing, SMS\/MMS, and team messaging.<\/li>\n\n\n\nFlexibility for Small Businesses:<\/strong> GoTo Connect understands the challenges faced by small businesses. Their solution is designed to be flexible, allowing businesses to adjust plans quickly as they scale up and ensuring ease of use for immediate service to customers and callers.<\/li>\n<\/ul>\n\n\n\nPlans and Pricing<\/strong><\/p>\n\n\n\n\nBasic:<\/strong> Priced at $24.00\/user\/month (billed annually), this plan offers local or toll-free number options, video meetings for up to 4 participants, basic integrations like Outlook & Google Workspace, and 40 SMS credits per seat per month.<\/li>\n\n\n\nStandard (Most Popular):<\/strong> Priced at $29.00\/user\/month (billed annually), this plan includes unlimited users, unlimited auto attendants, call routing and queues, video meetings for up to 250 participants, integrations like Salesforce and Miro, and 80 SMS credits per seat per month.<\/li>\n<\/ul>\n\n\n\n10. Net2Phone<\/h3>\n\n\n\n Net2Phone offers a versatile phone service designed specifically for small businesses, ensuring they remain connected, efficient, and adaptable to the evolving communication landscape. Here’s an overview of their offerings:<\/p>\n\n\n\n
Key Features<\/strong><\/p>\n\n\n\n\nWeb Calling:<\/strong> Make and take calls from your business phone number using just your computer.<\/li>\n\n\n\nMobile App:<\/strong> Carry your business number with you, and make and receive calls or text messages right from your mobile phone.<\/li>\n\n\n\nAuto-Attendant:<\/strong> Have all your calls answered automatically. Include custom greetings options to route callers to the right extension.<\/li>\n\n\n\nCall Routing:<\/strong> Boost caller satisfaction with rules that automatically route callers to the next available person or department based on the criteria you set.<\/li>\n\n\n\nCall Queues:<\/strong> Improve customer service by automatically sorting and routing calls based on the agent best equipped to handle the query.<\/li>\n\n\n\nCall Forwarding:<\/strong> Redirect incoming calls to an alternative phone number.<\/li>\n\n\n\nCall Transfer: Transfer calls to other users or departments from a desk phone or web application.<\/li>\n\n\n\n Call Recording:<\/strong> Keep track of essential details with call recording.<\/li>\n\n\n\nVoicemail to Email:<\/strong> Take care of your voicemails faster by having voicemail transcriptions sent to you via email or text message.<\/li>\n<\/ul>\n\n\n\nPlans and Pricing<\/strong><\/p>\n\n\n\n\nOffice:<\/strong> Priced at $23.99\/user\/month, this plan offers unlimited nationwide and international calling to over 40 countries, video conferencing, desktop & mobile app, SMS\/MMS text messaging, and call recording.<\/li>\n\n\n\nOffice Pro:<\/strong> Priced at $27.99\/user\/month, this plan includes all features of the Office plan and adds a receptionist console (RCon).<\/li>\n\n\n\nOffice Power:<\/strong> Priced at $33.99\/user\/month, this plan encompasses everything in the Office Pro plan and adds virtual fax and CRM or API integration.<\/li>\n<\/ul>\n\n\n\n11. Aircall<\/h3>\n\n\n\n Aircall provides a cloud-based business phone system designed to cater to the unique needs of scaling businesses. With a focus on simplicity, flexibility, and powerful integrations, Aircall aims to redefine the way businesses communicate. Here’s a detailed overview:<\/p>\n\n\n\n
Key Features<\/strong><\/p>\n\n\n\n\nUnified Communications:<\/strong> Aircall offers a comprehensive suite of communication tools, including phone calls, video conferencing, SMS\/MMS, and team messaging, all integrated into a single platform.<\/li>\n\n\n\nEasy Setup and Customization:<\/strong> Businesses can create phone numbers in over 100 countries and onboard teammates from various departments swiftly. Adjustments to settings can be made as business demands change, all through web, desktop, or mobile apps.<\/li>\n\n\n\nCRM & Helpdesk Integration:<\/strong> Aircall allows automatic syncing of call details to CRM and Helpdesk systems, eliminating the need to switch between platforms. This integration provides a full context around every conversation, including call recordings and account histories.<\/li>\n\n\n\nCall Metrics Visibility:<\/strong> Aircall provides insights into who’s on a call and who’s available in real-time. It also offers analytics to identify missed inbound calls, track hold times, and monitor historical trends to enhance team performance.<\/li>\n<\/ul>\n\n\n\nPlans and Pricing<\/strong><\/p>\n\n\n\n\nEssentials:<\/strong> Priced at $30\/user\/month (billed annually, 3-users minimum), this plan offers unlimited calls within the US & Canada, 100+ integrations, SMS capabilities, and essential telephony features.<\/li>\n\n\n\nProfessional:<\/strong> Priced at $50\/user\/month (billed annually, 3-users minimum), this plan includes all features from the Essentials plan and adds Salesforce integration, advanced analytics, call monitoring, and more.<\/li>\n\n\n\nCustom:<\/strong> This plan is tailored to specific business needs and includes features from the Professional plan, unlimited worldwide calls, custom analytics, custom onboarding, API developer support, and more.<\/li>\n<\/ul>\n\n\n\n12. OpenPhone<\/h3>\n\n\n\n OpenPhone offers a cloud-based phone system tailored for small businesses, ensuring they remain connected, professional, and efficient. Here’s an overview of their offerings:<\/p>\n\n\n\n
Key Features<\/strong><\/p>\n\n\n\n\nUnified Communications:<\/strong> OpenPhone provides a comprehensive suite of communication tools, including phone calls, video conferencing, SMS\/MMS, and team messaging, all integrated into a single platform.<\/li>\n\n\n\nProfessional Appearance: <\/strong>OpenPhone allows businesses to use custom caller IDs, voicemail messages, and phone menus for each of their business numbers, enhancing their professional image.<\/li>\n\n\n\nRemote Work:<\/strong> With OpenPhone, businesses can call or text using just an internet connection, eliminating concerns about service areas and long-distance charges.<\/li>\n\n\n\n