Dish Network, a leading satellite television provider in the United States, offers a diverse range of packages designed to meet the unique viewing preferences of its customers. Recognizing the value of loyalty, Dish Network extends special package options to its existing customers, allowing them to enjoy a variety of channels and services at discounted rates. These packages are crafted to include a mix of popular entertainment, sports, news, and movie channels, ensuring that there is something for every member of the family. Whether you are looking to upgrade your current plan or explore new options, Dish Network’s packages for existing customers are designed to deliver exceptional value and entertainment right to your living room.
DISH Network Exclusive Packages for Existing Customers
DISH Network offers a variety of packages to cater to different viewing preferences. Here are some of the packages highlighted on their official site:
America’s Top 120 – $79.99/mo
- 190 Channels
- Includes all-time favorites ESPN, Newsmax, CMT, Disney Channel, E!, Paramount, Food Network, and TNT
- Local TV Channels included
- 3-Year TV Price Guarantee
- Over 28,000 FREE On Demand movies & shows
America’s Top 120 Plus – $94.99/mo
- 190+ Channels
- Includes all-time favorites and everything sports
- 3-Year TV Price Guarantee
- Multi-Sport Pack Included
- All of America’s Top 120 and more, including Big Ten Network, Pac-12 Network and NFL Network
- Local TV Channels Included
- Over 35,000 FREE On Demand titles
America’s Top 200 – $99.99/mo
- 240+ Channels
- Includes sports & entertainment channels
- 3-Year TV Price Guarantee
- Multi-Sport Pack Included
- The best of America’s Top 120 Plus and more including NBA TV, MLB Network, NHL Network, Golf Channel, NewsNation and Bravo.
- Additional channels including Hallmark, Disney XD, Bravo, A&E, Sundance and Turner Classic Movies
- Local TV Channels Included
- Over 35,000 FREE On Demand titles
America’s Top 250 – $109.99/mo
- 290+ Channels
- Includes sports, entertainment, & movie channels
- 3-Year TV Price Guarantee
- Multi-Sport Pack Included
- The best of America’s Top 120 Plus and more including NBA TV, MLB Network, NHL Network, Golf Channel, NewsNation and Bravo.
- Additional channels including Hallmark, Disney XD, Bravo, A&E, Sundance and Turner Classic Movies
- Local TV Channels Included
- Over 35,000 FREE On Demand titles
DishLATINO Network Packages for Existing Customers
DishLATINO Clasico – $64.99/mo
- 180 Channels
- 3-Year TV Price Guarantee
- Add the Hopper Smart DVR for only $10/mo
- HD Service – Free for life
- DISH Protection Plan – Free for 6 months (regularly $10.99/mo)
- STARZ, Showtime and DISH Movie Pack included for 3 months
DishLATINO Plus – $66.99/mo
- 190 Channels
- 3-Year TV Price Guarantee
- Add the Hopper Smart DVR for only $10/mo
- HD Service – Free for life
- DISH Protection Plan – Free for 6 months (regularly $10.99/mo)
- STARZ, Showtime and DISH Movie Pack included for 3 months
DishLATINO Dos – $91.99/mo
- 225 Channels
- 3-Year TV Price Guarantee
- Add the Hopper Smart DVR for only $10/mo
- HD Service – Free for life
- DISH Protection Plan – Free for 6 months (regularly $10.99/mo)
- STARZ, Showtime and DISH Movie Pack included for 3 months
DishLATINO Max – $106.99/mo
- 270 Channels
- 3-Year TV Price Guarantee
- Add the Hopper Smart DVR for only $10/mo
- HD Service – Free for life
- DISH Protection Plan – Free for 6 months (regularly $10.99/mo)
- Multi-Sport Pack Included
- STARZ, Showtime and DISH Movie Pack included for 3 months
Current Promotions and Special Offers for Existing Customers
DISH Network values its customers and offers a variety of promotions and special offers, especially designed to show appreciation for their loyalty. Here are some of the notable promotions that existing customers can take advantage of:
Limited-Time Offers
- $100 MasterCard Prepaid Gift Card: A special promotion that rewards you with a $100 prepaid MasterCard gift card when you sign up for a qualifying package.
- Free Voice Remote and Hopper Smart HD DVR: Included with America’s Top 120 or higher TV plan, this offer allows you to upgrade to the Hopper Smart HD DVR with Voice Remote at no additional cost. For an extra $5 per month, you can upgrade to the Hopper 3 Whole-Home HD DVR, which can record up to 16 shows at once.
- 3-Year TV Price Guarantee: With just a 2-year commitment, you can lock in a single low monthly price for 3 years, ensuring no surprise price hikes during this period.
Loyalty Rewards
Special Offers for Military, Veterans, and First Responders:
- Free First Movie Rental Each Month: Your first On Demand movie rental each month is on DISH.
- Stars and Stripes Pack Included: For 24 months, DISH includes the Stars and Stripes programming package at no charge, featuring channels like AHC (American Heroes Channel), Smithsonian Channel, Reelz, and more.
Senior Offers:
- DISH Protect Gold Tech Support Included: This package provides worry-free protection for your DISH TV service, online security, and identity protection. It includes one-click access to a tech advisor and 24/7/365 identity protection and restoration services.
- Free In-Home Tech Support Visits: If you need assistance that can’t be solved over the phone, DISH offers free in-home technician visits for seniors, which are normally a $95 fee.
Healthcare Workers Offers:
- Free Premium Movie Channels for 3 Months: Healthcare workers can enjoy premium movie channels like Showtime and the DISH Movie Pack free for 3 months when they sign up for a qualifying TV plan.
DISH Network Deals and Discounts
DISH Network, a leading satellite TV provider, offers a variety of deals and discounts to both new and potentially existing customers. These promotions are designed to provide customers with significant savings, top-notch technology, and a hassle-free viewing experience. Here are some of the key deals and discounts highlighted on the DISH Promotions website:
Potential Promotions for Existing Customers
- Existing Customer Qualification: If you are an existing or former DISH Network customer, you may qualify for promotional offers. The availability of these offers depends on various factors. To find out if you qualify for DISH deals, customers are advised to call (844) 693-0292, and a representative will assist in getting the best price.
Free Hopper Upgrade
- For New Customers: New customers can upgrade to a Hopper Smart HD-DVR for free. Under normal circumstances, HD-DVR service costs $10 per month, and Hopper DVR service is $12 per month. However, for new customers, there is no upgrade fee to get the receiver. It is not explicitly mentioned whether this offer extends to existing customers.
No Activation Fee and Next-Day Installation
- Hassle-Free Setup: DISH Network ensures a smooth and quick setup process for its customers. There is no activation fee, and next-day installation is included at no extra cost. Some equipment upgrades may require an upfront fee, but generally, there are no extra fees involved.
Transparent Pricing and 3-Year Price Guarantee
- No Hidden Fees: DISH Network prides itself on transparent pricing. While there may be additional fees for extra receivers or equipment, these fees are clearly explained when customers sign up.
- Price Stability: One of the standout features of DISH Network’s offerings is the 3-Year Price Guarantee. This means that the price customers pay for their package remains constant for three years, providing stability and predictability in their bills. DISH is highlighted as the only TV provider that guarantees no price increases for three years.
Comprehensive Channel Packages
- Variety of Options: All DISH TV packages include local channels, major networks, and top cable channels like ESPN, Fox News, Discovery, FX, History Channel, kids & family programming, and much more.
- Premium Add-Ons: Premium networks like HBO and Showtime are available for an additional fee, allowing customers to customize their viewing experience further.
Benefits and Drawbacks for Existing Customers
Benefits for Existing Customers
- 3-Year Price Guarantee: Stable and predictable billing for three years
- Multi-Sport Pack Inclusion: Access to a variety of sports channels in higher-tier packages
- Extensive On-Demand Content: Thousands of free On Demand movies and shows.
- High-Quality Customer Service: Ranked high in customer satisfaction surveys.
- Advanced DVR Technology: Hopper 3 allows recording of multiple shows simultaneously.
- Streaming Integration: Access to popular streaming apps like Netflix, Prime Video, and YouTube without changing inputs.
- Loyalty Discounts and Offers: Potential for exclusive promotions and discounts for long-term customers.
Drawbacks and Considerations
- Price After Guarantee Period: Uncertainty about pricing after the 3-year guarantee period ends.
- Limited Internet/Phone Bundling Options: Fewer choices for bundling with internet and phone services.
- DVR and Additional TV Fees: Extra monthly fees for advanced DVRs and additional TV connections.
- Contract Commitment: Typically requires a 2-year contract, which may include an early termination fee.
- Potential for Channel Package Changes: Channels in packages may change, potentially losing some favorite channels.
- Competitive Offers from Other Providers: Other providers may have enticing new customer promotions that existing DISH customers can’t access.
Comparison with Other Providers Packages for Existing Customers
| Provider | Price Range | Channel Count | DVR Storage (HD) | Simultaneous Recordings |
|---|---|---|---|---|
| DISH | $79.99 – $109.99/mo. | 190 – 290+ | 500 hrs. | 16 |
| Verizon Fios | $60.00 – $119.00/mo. | 60 – 425+ | 50 – 200 hrs. | 2 – 12 |
| YouTube TV | $72.99/mo. | 100+ | Unlimited | 3 |
| DIRECTV | $64.99 – $154.99/mo. | 165 – 340+ | 200 hrs. (Genie) or 450 hrs. (Genie 2) | 5 (Genie) or 7 (Genie 2) |
| Spectrum | $59.99/mo. | 150+ | Varies | 2 (physical DVR) or Unlimited (cloud DVR) |
| Xfinity | $20.00 – $80.00/mo. | 10 – 185+ | 150 hrs. | 5 |
| Cox | $53.00 – $138.00/mo. | 75 – 250+ | 250 – 1,000 hrs. | 2 – 24 |
| Optimum | $35.00 – $115.00/mo. | 50 – 420+ | 25 – 150 hrs. | 15 |
| Astound Broadband | $116.04 – $151.95/mo. | 287 – 304+ | 20 – 75 hrs. | 2 – 6 |
How to Change or Upgrade Your Package
- Visit the DISH Network Customer Portal and log in using your username and password.
- Once logged in, go to the ‘My Account’ section, usually located at the top of the page.
- In the ‘My Account’ section, look for an option that says ‘Change My Programming’ or similar.
- You will be presented with a list of available packages. Browse through these options and compare the channels and features included in each.
- Once you have decided on a new package, select it. There should be an option to ‘Upgrade’ or ‘Change’ to this package.
- Before finalizing, review the changes to ensure they are correct. This page should detail the new monthly cost and any additional fees.
- If everything looks good, proceed to finalize the change. You may need to agree to new terms of service at this point.
- After you have made the change, you should receive a confirmation message, either on the screen or via email, confirming that your package change has been processed.
Troubleshooting and Common Issues
No Signal or Lost Connection
- Check that all cables are securely connected.
- Reset your receiver by unplugging it, waiting 10 seconds, and plugging it back in.
- Check for bad weather conditions that might be affecting the satellite signal.
Remote Control Not Working
- Replace the batteries in the remote control.
- Ensure the remote is in the correct mode (TV, DVD, AUX).
- Reset the remote to its factory settings and reprogram it.
On-Screen Error Messages
- Note the error code and consult the DISH Network website or user manual for specific troubleshooting steps related to that code.
DVR Issues (Skipping, Freezing, Not Recording)
- Reset your DVR by unplugging it, waiting 10 seconds, and plugging it back in.
- Check for software updates for your DVR.
Sound Issues (No Sound, Audio Sync Problems)
- Check that the Mute function is not activated on your TV or receiver.
- Verify that all audio cables are securely connected.
- Change the audio setting on your DISH receiver from Dolby Digital to PCM.
Picture Issues (Pixelation, Freezing, Black Screen)
- Reset your receiver by unplugging it, waiting 10 seconds, and plugging it back in.
- Check for loose or damaged cables and connections.
Billing or Account Issues
- Log in to the DISH Network Customer Portal to review your account details and billing history.
- Contact DISH Network customer service for assistance with billing disputes or account changes.
Internet Connection Problems
- Reset your modem and router by unplugging them, waiting 10 seconds, and plugging them back in.
- Check for larger service outages by contacting DISH Network or checking their website.
Unable to Access On-Demand or Streaming Services
- Ensure your receiver is connected to the internet.
- Check for software updates for your receiver.
Issues with Additional Equipment (External Hard Drive, Wireless Adapter)
- Ensure the equipment is compatible with your DISH Network receiver.
- Check that all cables are securely connected.
- Reset the equipment by unplugging it, waiting 10 seconds, and plugging it back in.
Customer Service and Support for Existing Customers
Talk to a Customer Support Representative
- For inquiries about your bill, technical support, or other account questions
- Phone Number: 1-855-299-6511
- Hours of Operation:
- Monday-Friday: 7:00am – 1:00am ET
- Saturday-Sunday: 7:30am – Midnight ET
Technical Support Options
- For troubleshooting issues with your DISH service or equipment
- Visit the DISH Support page with answers to frequently asked DISH questions and guides for troubleshooting
- Click here for DISH Support Page
MyDISH.com Portal
- Access all the customer service and technical support information available to you 24/7
- Log In to MyDISH.com Portal
New Customer Inquiries
- For those who have never had DISH and are interested in ordering Dish Network for home or business
- Phone Number: 1-844-693-0284
DISH Headquarters
- Address: 9601 S. Meridian Blvd., Englewood, CO 80112
Additional Contact Numbers
- For more information or to place an order:
- Phone Number: 1-866-217-0349
- Phone Number: 1-844-693-0292
- Phone Number: 1-844-693-0293
DISH Promotions Customer Service
- For inquiries related to DISH promotions and special offers
- Phone Number: (888) 321-7209
Conclusion
Dish Network’s packages for existing customers are a testament to the company’s commitment to rewarding customer loyalty. These specially curated packages offer a wide array of channel options, encompassing entertainment, sports, news, and movies, all at competitive prices. Existing customers are given the opportunity to tailor their viewing experience, whether that means upgrading to a more extensive package or optimizing their current selection. With Dish Network, customer satisfaction is a priority, and these exclusive packages are designed to enhance that experience. Ultimately, Dish Network continues to set itself apart as a provider that values its customers, offering packages that are both enticing and economically advantageous.
Frequently Asked Questions (FAQ)
Does DISH have any deals for existing customers?
Yes, DISH often runs special promotions and offers for existing customers. These may include discounts on package upgrades, free premium channels for a limited time, or special pricing on additional services. It’s best to check the DISH website or contact customer service for the most up-to-date information.
What is the cheapest DISH package for current customers?
The most economical package generally offered by DISH is the America's Top 120 package. However, promotions and discounts can affect package prices, so it’s advisable to check with DISH directly for the most current pricing information.
Does DISH Network offer a senior discount for existing customers?
Yes, DISH Network has special offers for seniors, such as free in-home technician visits and DISH Protect Gold Tech Support included at no extra cost. Eligibility and specifics of these offers may vary, so it’s best to contact DISH directly for details.
How do I get Dish TV to lower my bill?
To potentially lower your DISH bill, consider the following steps:
1. Review your current package and consider downgrading to a less expensive option.
2. Remove unnecessary add-ons or premium channels that you don't regularly use.
3. Call DISH customer service and inquire about any current promotions or discounts you may be eligible for.
4. Negotiate with a customer service representative, who may be able to offer a loyalty discount to retain your business.
