How Do I Get Frontier Low Income Internet

Accessing affordable internet services can be a challenge for many households with limited financial resources. Frontier recognizes this need and offers solutions tailored specifically for low-income communities. With a commitment to bridging the digital divide, Frontier provides discount programs and initiatives to ensure everyone has the opportunity to stay connected in our increasingly digital age. Exploring these options can lead to substantial savings on monthly bills, allowing more individuals and families to enjoy reliable internet access without straining their budgets.

What is The Affordable Connectivity Program?

The Affordable Connectivity Program (ACP) is a government assistance initiative offered by Frontier to help households connect to the internet for essential activities such as work, healthcare, school, and more. 

  • The ACP is designed to assist households in accessing the internet they require for various essential activities.
  • Qualifying households can benefit from free or low-cost internet service through credits of up to $30 per month.

Qualification Process from the ACP Verifier

To qualify for the ACP, you can enrol in one of the following government programs:

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Eligibility Based on Income
  • Veterans Pension or Survivors Pension

How to Apply for The Affordable Connectivity Program

  1. Apply for the Program: Visit the official Frontier ACP page or the ACP verifier page.
  2. Approval: After application, Frontier will verify your eligibility with the Federal Government.
  3. Choose an Internet Plan: Once approved, you can contact Frontier at (866) 731-6118 to check if their services are available at your address.

What is Lifeline Program

Lifeline is a federal program aimed at making phone and internet services more affordable for households with low incomes. Eligible consumers can receive a monthly discount of up to $9.25 for phone, internet, or bundled services. The Lifeline service is non-transferable and is limited to one discount per household. Only eligible customers may enroll.

Eligibility Criteria

To qualify for the Lifeline discount, you or someone in your household must currently be receiving benefits from one of the following programs:

  • Medicaid (also known as Illinois Medicaid)
  • Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • VA Veterans Pension (Supplemental Income for Wartime Veterans)
  • VA Survivors Pension

Residents living on federally recognized Tribal Lands who participate in one of the above programs or the following federal assistance programs also qualify for an additional monthly credit of up to $25.00 with Enhanced Tribal Lifeline and up to $100.00 towards installation fees with Tribal Link-Up Assistance:

  • Bureau of Indian Affairs General Assistance
  • Tribally Administered Temporary Assistance for Needy Families (Tribal TANF)
  • Head Start (Income-Based)
  • Food Distribution Program on Indian Reservations (FDPIR)

Income-Based Eligibility

You may also qualify if your annual income is at or below 135% of the Federal Poverty Guidelines.

Application Process

  1. Download the application (also available in Spanish) and return it to the Universal Service Administrative Company (USAC) along with proof of eligibility or apply online at
  2. After USAC receives your completed application and the required proof of eligibility, they will notify you of your eligibility status.
  3. Once approved, you can chat with Frontier to have the Lifeline discounts added to your account.

Additional Information

  • You must notify USAC when you no longer qualify for Lifeline and verify your continued eligibility annually or as requested by USAC.
  • If there’s another person at your address receiving a Lifeline discount and you wish to be considered a separate economic unit, you must submit the Lifeline Application, proof of eligibility, and the Lifeline Household Worksheet.
  • Customers who subscribe to Seasonal, Stay Connected, or Vacation Service are not eligible for the Lifeline discount. Existing Lifeline customers must remove Lifeline to enroll in these services and reapply for Lifeline upon restoring service.

States Where Frontier Offers the Lifeline Discount

The Lifeline discount is available in several states including Arizona, California, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Mexico, New York, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, and Wisconsin.

Additionally, there’s mention of the Affordable Connectivity Program, a federally funded initiative that helps qualifying low-income households access the internet. This program offers credits of up to $30/month (or up to $75/month on Tribal lands) towards services.

Frontier Fundamental Internet Plan

The Frontier Fundamental Internet is a budget-friendly internet service tailored for eligible households in California.

  • Cost: The service is priced at $19.99 per month. This includes a $14.99 charge for the internet service and a $5 monthly router charge.
  • Features:
    • Free Installation: No additional charges for setting up the service.
    • 24/7 Technical Support: Round-the-clock assistance for any technical issues or queries.


To be eligible for the Frontier Fundamental Internet service, you must be a resident of California, and someone in your household should be participating in one of the following programs:

  • U.S Supplemental Nutrition Assistance Program (CalFresh)
  • Supplemental Security Income (SSI)
  • Medi-Cal

Benefits of Staying Connected with Frontier Fundamental Internet

  • Home:
    • Access social services without waiting in line.
    • Save money through comparison shopping or finding deals online.
    • Better manage healthcare by researching symptoms, ordering prescriptions, and scheduling appointments online.
  • School:
    • Complete homework assignments, ensuring children are prepared and confident for school.
    • View grades and communicate with teachers.
    • Access affordable online education resources.
  • Work:
    • Search and apply for jobs online.
    • Support a home-based business and communicate with customers and colleagues.
    • Enroll in job training or certification programs.

How You’ll Save On Frontier Internet with an ACP Credit

Internet PlansMonthly Current PriceMonthly ACP CreditMonthly Payment
Frontier Essentials Internet$29.99-$29.99$0
Fiber 100$29.99-$29.99$0
Fiber 500$49.99-$30.00$19.99
Fiber 1 Gig$69.99-$30.00$39.99
Fiber 2 Gig$99.99-$30.00$69.99
Fiber 5 Gig$154.99-$30.00$124.99

Frontier Customer Service and Support

Contact 855-981-4544 for customer service and support with your Frontier Internet and home phone services.


Securing affordable internet services is more than just about saving money; it’s about ensuring equal access to opportunities in our digital era. Frontier’s commitment to offering tailored solutions for low-income households underscores the importance of digital inclusivity. By taking advantage of these discount programs, families can stay connected, access vital resources, and partake in the digital revolution without financial strain. As we move forward, it’s essential to recognize and appreciate such initiatives that aim to bridge the digital divide, ensuring that everyone, regardless of their financial situation, can thrive in our interconnected world.

Frequently Asked Questions (FAQ)

What internet type is Frontier?

Frontier offers various types of internet services, including DSL, Fiber-optic (often referred to as Frontier Fiber), and in some areas, satellite. The availability of these services depends on the region.

Do you need credit to get Frontier internet?

While Frontier may perform a credit check as part of the application process, it's possible to get Frontier internet without a credit check by opting for a deposit or pre-payment. It's best to contact Frontier directly to understand their specific requirements and options.

How many Mbps does Frontier offer?

Frontier offers a range of speeds depending on the type of service and location. For their Fiber-optic service, they offer plans ranging from 100 Mbps to 5 Gbps. DSL speeds can vary, typically offering up to 115 Mbps.

Is Frontier a satellite Internet?

No, Frontier primarily offers DSL and Fiber-optic internet services. However, they might have partnerships or offer satellite services in areas where their primary services aren't available.

How do I set up Frontier internet?

Once you've chosen a Frontier internet plan and it's available in your area, Frontier will typically send a technician for professional installation. They'll set up the necessary equipment and ensure your connection is active. In some cases, Frontier might offer self-installation kits with step-by-step instructions.

How to reduce the Frontier bill?

There are several ways you might be able to reduce your Frontier bill:

1. Combining internet, TV, and phone can often lead to discounts.
2. Check for promotions or special offers.
3. Downgrade to a slower speed or plan if you find you don't need as much bandwidth.
4. Return rented equipment if it's not necessary.
5. Discuss your bill with Frontier's customer service, as they might offer loyalty discounts or other reductions.

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